Contact us
Help requests, bug reports and ideas all go to one mailbox, and a person reads each message.
Write to us
We try to answer within two business days, Hong Kong time. The help page covers the most common problems, so it may solve yours sooner.
Reporting a bug
We can reproduce a problem faster when the report includes these details:
- Which browser you use (Chrome, Edge, Brave or Opera) and its version, which you can find under Settings, About.
- The version of Block YouTube Channels, shown under the extension's name on the browser's extensions page.
- The YouTube page where it went wrong, such as Home, search results, the Up next column, Subscriptions or a channel page. A link helps most.
- What you expected to happen and what you saw, for example "the Shorts shelf still appears in search results".
- A screenshot, if you can take one.
Please keep your exported lists to yourself unless we ask for them.
Postal address
Captain Software Limited
Unit B, 11/F, 23 Thomson Road
Wan Chai, Hong Kong SAR China
Questions about privacy or your data go to the same e-mail address. The privacy policy describes what we keep.
Last updated