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Refund policy

Block YouTube Channels and blockchannel.one cost nothing, so no payment ever reaches us and there is nothing to give back.

Last updated

Effective 10 November 2026.

Why there is nothing to refund

The extension and the website are free to use. There is no subscription and no in-app purchase, and we never ask for card or bank details, so we hold no payment of yours that could be returned.

If you were asked to pay

The official place to get the extension is blockchannel.one. A Chrome Web Store listing is coming soon, and once it is live it will be linked from this site as the second official source. Anyone who charges you for Block YouTube Channels is not us. Please tell us at info@blockchannel.one so we can deal with it.

Rules for a future paid feature

We might one day add optional paid features. Before any of them launches, we will publish its price and update this page. These rules will then apply:

  1. You can ask for a full refund within 14 days of the purchase, for any reason.
  2. To ask, e-mail info@blockchannel.one from the address you used for the purchase. Giving a reason is optional.
  3. We process the refund within 7 days of your request, back to the payment method you used. How soon it shows on your statement depends on your bank or payment provider.

These rules do not limit any additional rights the consumer laws of your country give you.

Contact

Questions about this policy: info@blockchannel.one, or by post to Captain Software Limited, Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR China.